Brittany L Dig
map-marker Indianapolis, Indiana

Why over priced

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Yes Energy Management - Why over priced
You can literally do nothing about it and the employees are rude! Hopefully you can find a better company that is more affordable! $367 is how much my February bill is. Plus when you start with the company they will withhold your bill at first so you are left paying for two months for a period of time.
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Loss:
$367
Cons:
  • Way too expensive

Preferred solution: To warm others if they can to choose a different company.

User's recommendation: Find a different company

Anonymous
map-marker Glendale, California

If it looks like a scam, it's a scam!!

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No explanation about Admin fees, or how the bills are calculated, what a rip off! The BBB investigated this racket and issued an alert to use caution when doing business with this so-called company after determining their practice "charged too much for water usage on their invoices. After careful online research of customers experience with the company and analysis of the companys website the BBB has determined these practices may be going on."
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User's recommendation: Call the Attorney General in your state immediately!!!

Anonymous
map-marker Beaverton, Oregon

Disatified

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Cost. My very first bill was 21.00 higher than previous month and former company. They are obviously a RIP OFF and I am stuck with them.If you have a coice, don't choose them
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Rance N Ppt

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Verified Reviewer
| map-marker Birmingham, Alabama

Overcharges on sewer and water

I live in the Davis Apartment Homes off of University drive which is right smack in the center of Huntsville Alabama I don't understand why we're not getting water and sewer from Huntsville utilities but instead from Yes Energy. I'd also don't understand why yes energy cannot put water meters on each apartment so you can see the usage of each tenant that lives here yeah it might cost a little money but that's the way it should be done. I believe that you're overcharging the tenants here on silver by doubling what the normal charge is and there's no excuse for that. I don't even drink my water in my apartment I drink bottled water because the water coming out of the faucet is nasty half the time the water is off and this apartment complex and yet you Bill us for mains being busted and I don't think that's right either. You charging me almost $30 a month for sewer that's for somebody that uses 5000 gallons of water according to Huntsville utilities hello I'm just able I don't get in the tub to take a bath I have to wipe down I use an electric razor and I drink bottled water I run the washer once a week in the dishwasher once a week and that's it my dog drinks about a gallon of water a week I probably use about 300 gallons of water per month if that so the charges you're charging me is ridiculous it's an overcharge and it needs to be adjusted. I've also got about 50 tenants behind me they're also upset about their water as well and I will eventually reach out to the whole complex because what you're doing is wrong and I think it needs to be addressed there's no reason to get high sewer rates like this especially for myself I demand that a water meter be put on my apartment so you can see how much water I really use and if you look back at my history from Huntsville utilities you clearly see I don't use more than 300 gallons a month but what's your charging me is ridiculous and I'm not happy about it so either you can look into it or I can consult my attorney about it either way somebody's going to address these high overcharges that you're charging us thank you and have a nice day.
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User's recommendation: Don't live in an area that uses Yes Energy

Michelle M Yto

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Verified Reviewer

I wanted to acknowledge the woman that was so patient while helping me on the phone. I wish I knew her name. But she was wonderful! She is absolutely an asset to your company.

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Trying to set my account up for auto pay. Unfortunately it was not successful, despite the lady that was helping me. It may have to do with my PNC bank email and password.
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Preferred solution: Set up auto payment

Ellanora Bqt
map-marker Monterey, California

Cancel delta dental Lochridge, Arthur and Cindy

Inferior dental service with difficulty getting a dental hygienist to have teeth cleaned. Availability of service is difficult in the area.
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User's recommendation: Forget delta dental as the availability of service is poor.

Caden A Oar

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Verified Reviewer
| map-marker Colorado Springs, Colorado

Pissed off...

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Can't use my Medicare supplement card that can pay my utilities... I don't have an ACCOUNT #... Charges are all made up since there's no meter where I live. How is this legal???
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Cons:
  • Everything you can imagine

Preferred solution: An account number so I can pay it rather than it being lumped in with my rent.......

User's recommendation: Go with any other company

Manoj T Iug
map-marker The Bronx, New York

Power is out

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Billing people have no idea what is the service number. Property management knows nothing about the issue. People at the customer service number mentioned on the bill not trained well to help customer.
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User's recommendation: Avoid them

Erin P Sik

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Verified Reviewer
| map-marker Redmond, Washington

Too high of water bill

There's only two of us in our apartment and our water bill has been over 100.00 dollars for several months and it's not fair because there going off one water meter and we're in a one bedroom apartment 2212 Merle hay road apartment 8 Des Moines Iowa 50310
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Anonymous
map-marker Norfolk, Virginia

Change of billing.

I was unaware that the bill was being sent to my email since I don't pay anything by email! But when it was brought to my attention, I called to get a paper statement. I was pleasantly surprised that when I voiced my concern, the representative was understanding and changed the information.
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User's recommendation: Everyone has to do what’s best for them.

Ruby S Kpf

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Verified Reviewer

The Greedy

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Another Scam cheating the people poor people seniors greedy and should be ashamed well they say it's my review is not long enough and I have nothing else to say just greedy and there's a price to pay for being greedy I just want to share that with you God is watching
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Pros:
  • Crooked and greedy
Cons:
  • Crooked and greedy

Preferred solution: Price reduction

Anonymous
map-marker Virginia Beach, Virginia

Payment

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I was on the phone being switched to different people only to have to tell the second person what happened and did I have a bill? They didnt have one. Kept me on the phone for 45 mins.
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